By law, within 14 calendar days of the date of delivery, you have the right to return your goods without giving a reason, thus renouncing the contract of sale, by law, in according with the general rules regarding contracts concluded at a distance. This applies only to consumer sales. You must send the purchased product in undamaged condition and in the original packaging with its entire contents. Returned merchandise should include all original tags and be in the same condition as when it was received. Include the return original receipt of purchase that you received with your order and written declaration, in which you express your wish to return the product, as well as the account number to which payment is to be refunded. Shipping and handling costs, gift-wrap costs and other charges are non-refundable. We will not accept CODs or third-party billing for returned merchandise. Please note: Returns will not be accepted without proof of purchase.
If all these conditions are not met, the return of the product will not be accepted.
You must pay the costs of returning the goods and this must also be arranged by yourself. The goods are your responsibility until they reach our warehouse. Please ensure you pack the return safely to prevent any damage to the products or boxes.
Ledrin Sp. z o.o.
ul. Vetterów 6a
The money will be refunded to the indicated account within 14 days.
If your attempt to return the product is rejected (due to damage to the product or signs of use), we will e-mail you a notification that the return of the product has not been accepted. Next the product will be send back to the indicated return address within 7 working days.
We want all our customers to receive high quality products. If there is something wrong with the product you have received or if your delivery does not match your order (wrong product or if a missing products), please contact our customer service team. If you choose to contact us through e-mail, please include as many details as possible including your order number as well as a picture, showing a problem with a product your enquire is about.